Privacy Policy

Auto Claim Consultants ("we," "us," or "our") is a licensed auto appraisal and insurance claim consulting firm. Our website is located at autoclaimconsultants.com. We can be reached at [email protected] or by phone at (215) 967-7123.

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and any message you submit through our contact form.
• Vehicle and claim details — information about your vehicle, accident, and insurance claim that you share when requesting a consultation.
• Usage data — pages visited, time on site, referring URL, browser type, and IP address, collected automatically via analytics tools.

We do not collect payment card information directly. Any payments are processed through third-party payment processors who maintain their own privacy and security standards.

We use the information we collect to:

• Respond to your inquiries and provide consulting services.
• Send you updates, quotes, and information relevant to your claim.
• Improve our website and services through analytics.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Our website uses cookies and similar tracking technologies to analyze traffic and improve your experience. We use analytics tools (including Google Analytics 4 and Umami) to understand how visitors interact with our site. This data is aggregated and anonymized where possible.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

We use the following third-party services that may collect data subject to their own privacy policies:

• Formspree — processes contact form submissions.
• Google Analytics — website traffic analytics.
• Google Fonts — typography delivery.
• Cloudfront / AWS — image and asset delivery.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us: