Terms of Service | Auto Claim Consultants
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Terms of Service

Effective: July 20, 2026  ·  Last updated: July 20, 2026

1. Acceptance of Terms

By accessing or using the website at autoclaimconsultants.com or engaging Auto Claim Consultants ("Company," "we," "us," or "our") for consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Auto Claim Consultants provides licensed auto appraisal and insurance claim consulting services, including but not limited to:

  • Total loss vehicle appraisals and dispute support.
  • Diminished value claim preparation and negotiation assistance.
  • Right to appraisal process guidance.
  • General insurance claim consulting and advocacy.

Our services are consulting and appraisal services only. We are not attorneys and do not provide legal advice. For legal matters, please consult a licensed attorney.

3. No Attorney-Client Relationship

Nothing on this website or in our communications constitutes legal advice or creates an attorney-client relationship. Auto Claim Consultants is a licensed appraisal and consulting firm, not a law firm. Information provided is for general informational purposes only.

4. Fees and Payment

Our service fees are disclosed prior to engagement. By engaging our services, you agree to pay the applicable fees as outlined in your service agreement. Fees are non-refundable once services have commenced unless otherwise agreed in writing.

Current pricing is available at autoclaimconsultants.com/pricing. We reserve the right to update pricing at any time; changes will not affect active engagements.

5. Client Responsibilities

You agree to:

  • Provide accurate, complete, and truthful information about your vehicle and claim.
  • Cooperate with our appraisers and consultants in a timely manner.
  • Not use our services for any fraudulent, illegal, or deceptive purpose.
  • Maintain the confidentiality of any proprietary materials or reports we provide.

6. No Guarantee of Outcome

While we work diligently to maximize your claim settlement, we make no guarantee of any specific outcome, settlement amount, or result. Insurance claim outcomes depend on many factors outside our control, including insurer policies, applicable state laws, and the specific facts of each claim.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and reports — is the property of Auto Claim Consultants or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Auto Claim Consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the fees paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Auto Claim Consultants, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our services, your violation of these Terms, or your provision of inaccurate information.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Pennsylvania.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Auto Claim Consultants
Email: [email protected]
Phone: (215) 967-7123